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Common Compliance Questions
Q: How does AI use my shopping data?
To suggest products you might like and optimize the pricing you see on screen.
Q: Are AI shop bots human?
No, they are automated assistants designed to help you find items faster.
Q: What is an AI shopping notice?
A notice explaining that your browsing history helps the AI personalize your shop view.
Q: Is AI dynamic pricing legal?
Yes, but pricing discrimination against protected classes is strictly illegal.
Q: How does AI personalization impact cookie consent?
It requires opt-in consent for tracking cookies used to build your shopping profile.
Q: Can ecommerce bots issue refunds?
They can, but high-value transactions should be routed to human staff for approval.
Q: What is the FTC rule on AI reviews in ecommerce?
Using AI to write fake reviews is illegal and leads to heavy civil penalties.
Q: How do you secure shopping cart data in AI?
By using PCI-compliant payment gateways that are isolated from AI training models.